Rest assured, I will update this thread once more information is available. The investigation also provides important information that will help our engineers find a permanent solution. Pick how you want to reach out to our support team: Start messaging or Get a callback.In another window, type the issue/topic in the field box and tap the Let’s talk button.From there, scroll down to choose the Contact us link.Go to the Help menu to access the Search window.Contacting our QBO ensures that your account information is entered in a secure space. However, I’m unable to add the company without collecting sensitive data. You'll receive an email when there's progress about the investigation. To keep you in the loop for the resolution status, please sign up to the notification list of affected users. To access the site, enter this link and input the same login information used to access the app. Our engineers are diligently working towards implementing a fix for this issue (INV-36584).Īs a workaround, open the app using a browser to continue with what you’re working on. We’ve received reports that some customers are receiving the following message " Error loading transaction" when performing any tasks in the Mac app version. I appreciate you adding a screenshot about your concern, chigordon.
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